# Terms of Service - DC Brains
**Effective Date:** [Insert Date]
**Last Updated:** [Insert Date]
## 1. Acceptance of Terms
By accessing or using DC Brains ("Platform," "Service," "we," "us," or "our"), you ("User," "Student," "you") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use our Platform.
These Terms constitute a legally binding agreement between you and DC Brains. If you are under 18 years of age, your parent or legal guardian must agree to these Terms on your behalf.
## 2. Description of Service
DC Brains is an online educational platform that provides:
- Online courses, tutorials, and educational content
- Interactive learning tools and assessments
- Certification programs and credentials
- Community features and student-instructor interaction
- Progress tracking and learning analytics
## 3. Account Registration and Responsibilities
### 3.1 Account Creation
- You must provide accurate, current, and complete information
- You are responsible for maintaining the confidentiality of your account credentials
- You must be at least 13 years old to create an account (parental consent required for users under 16)
- One person may not maintain multiple accounts
### 3.2 Account Security
- You are solely responsible for all activities under your account
- Notify us immediately of any unauthorized access or security breaches
- We are not liable for losses due to unauthorized account access
- You must use strong passwords and enable security features when available
### 3.3 Account Suspension and Termination
We reserve the right to suspend or terminate accounts for:
- Violation of these Terms
- Fraudulent or illegal activities
- Abuse of other users or staff
- Extended periods of inactivity (12+ months)
## 4. Course Access and Enrollment
### 4.1 Course Enrollment
- Course access is granted upon successful payment (where applicable)
- Some courses may have prerequisites or eligibility requirements
- Course availability may be limited by geographic region or other factors
- We reserve the right to cancel courses with insufficient enrollment
### 4.2 Course Content Access
- Access duration varies by course type (lifetime, subscription-based, or time-limited)
- Downloaded materials are for personal use only
- Course access may be revoked for Terms violations
- We may update course content periodically to maintain quality and relevance
## 5. Payment Terms and Refund Policy
### 5.1 Pricing and Payment
- All prices are displayed in Vietnamese Dong (VND) unless otherwise specified
- Prices may change at any time with 30 days notice for existing enrollments
- Payment is due at the time of enrollment
- We accept major credit cards, bank transfers, and other approved payment methods
### 5.2 Refund Policy
**Free Trial Period:** 7 days for applicable courses (no refund needed)
**Full Refunds:** Available within 30 days of purchase if:
- You have completed less than 20% of the course content
- No certificates have been issued
- Course was cancelled by DC Brains
**Partial Refunds:** May be considered for:
- Technical issues preventing course access (resolved within 14 days)
- Documented medical emergencies
- Military deployment or similar circumstances
**No Refunds:** For:
- Subscription services (monthly/annual plans)
- Completed courses or issued certificates
- Violation of Terms of Service
- Requests made after 30 days from purchase
### 5.3 Subscription Services
- Subscriptions automatically renew unless cancelled 24 hours before renewal
- You may cancel subscriptions through your account settings
- Refunds for subscription fees are not provided for partial months
- Access continues until the end of the current billing period after cancellation
## 6. Intellectual Property Rights
### 6.1 DC Brains Content
All Platform content, including but not limited to:
- Course materials, videos, texts, and images
- Software, code, and technical materials
- Trademarks, logos, and branding
- Assessment questions and certification frameworks
Is owned by DC Brains or licensed to us and protected by Vietnamese and international intellectual property laws.
### 6.2 Limited License to Users
We grant you a limited, non-exclusive, non-transferable license to:
- Access and view course content for personal educational use
- Download materials where explicitly permitted
- Print content for personal study purposes
### 6.3 Prohibited Uses
You may not:
- Copy, distribute, or share course content with others
- Use content for commercial purposes without permission
- Reverse engineer or attempt to extract source materials
- Remove copyright notices or attribution
- Create derivative works based on our content
### 6.4 User-Generated Content
By submitting content (comments, assignments, projects), you:
- Grant DC Brains a worldwide, royalty-free license to use, display, and distribute such content
- Represent that you have the right to submit such content
- Remain responsible for the accuracy and legality of your submissions
## 7. Code of Conduct and Prohibited Activities
### 7.1 Acceptable Use
Users must:
- Treat all community members with respect and professionalism
- Use the Platform only for legitimate educational purposes
- Comply with all applicable laws and regulations
- Respect intellectual property rights
### 7.2 Prohibited Activities
You may not:
- Harass, threaten, or discriminate against other users
- Share inappropriate, offensive, or illegal content
- Attempt to hack, disrupt, or compromise Platform security
- Use the Platform to distribute malware or spam
- Engage in academic dishonesty or plagiarism
- Impersonate others or provide false information
- Violate any applicable Vietnamese or international laws
### 7.3 Consequences of Violations
Violations may result in:
- Warning notifications
- Temporary suspension of access
- Permanent account termination
- Forfeiture of course access without refund
- Legal action where appropriate
## 8. Certificates and Credentials
### 8.1 Certificate Issuance
- Certificates are issued upon successful completion of course requirements
- Requirements may include minimum scores, project submissions, or attendance
- Certificates are digital unless physical certificates are specifically offered
- We reserve the right to revoke certificates for violations of academic integrity
### 8.2 Certificate Validity
- Certificates represent completion of DC Brains coursework only
- Professional recognition depends on third-party acceptance
- We do not guarantee certificate acceptance by employers or educational institutions
- Certificate verification services may be available for employers and institutions
## 9. Platform Availability and Technical Requirements
### 9.1 Service Availability
- We strive for 99% uptime but do not guarantee uninterrupted service
- Maintenance windows will be announced in advance when possible
- We are not liable for access issues due to internet connectivity or device problems
### 9.2 Technical Requirements
- Compatible web browser with JavaScript enabled
- Stable internet connection for video content
- Audio capability for multimedia content
- Mobile device compatibility may vary by course
### 9.3 System Updates
- We may update the Platform to improve functionality and security
- Significant changes will be communicated in advance
- Continued use after updates constitutes acceptance of changes
## 10. Privacy and Data Protection
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated by reference into these Terms. By using our Platform, you also consent to our Privacy Policy.
## 11. Third-Party Services and Links
### 11.1 Integration with Third Parties
We may integrate with third-party services for:
- Payment processing
- Video hosting and delivery
- Analytics and performance monitoring
- Communication tools
### 11.2 Third-Party Links
- Our Platform may contain links to external websites
- We are not responsible for third-party content or practices
- Third-party terms and privacy policies apply to their services
## 12. Disclaimers and Limitations of Liability
### 12.1 Educational Disclaimers
- Course content is for educational purposes only
- We do not guarantee specific learning outcomes or career advancement
- Professional advice should be sought for specific applications
- Information may become outdated over time
### 12.2 Platform Disclaimers
THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
### 12.3 Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY VIETNAMESE LAW, DC BRAINS SHALL NOT BE LIABLE FOR:
- Indirect, incidental, special, or consequential damages
- Loss of profits, data, or business opportunities
- Damages exceeding the amount paid for the affected service
- Issues arising from third-party services or user misconduct
## 13. Indemnification
You agree to indemnify and hold harmless DC Brains, its officers, directors, employees, and agents from any claims, damages, or expenses arising from:
- Your use of the Platform
- Violation of these Terms
- Infringement of third-party rights
- Your user-generated content
## 14. Dispute Resolution
### 14.1 Governing Law
These Terms are governed by the laws of the Socialist Republic of Vietnam.
### 14.2 Dispute Resolution Process
1. **Direct Resolution:** Contact us at contact@dcbrains.com for informal resolution
2. **Mediation:** Good faith mediation attempts before formal proceedings
3. **Jurisdiction:** Vietnamese courts have exclusive jurisdiction over disputes
4. **Language:** Proceedings will be conducted in Vietnamese
### 14.3 Class Action Waiver
You agree to resolve disputes individually and waive rights to participate in class actions or representative proceedings, to the extent permitted by Vietnamese law.
## 15. General Provisions
### 15.1 Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and DC Brains.
### 15.2 Severability
If any provision is found unenforceable, the remaining provisions will continue in effect.
### 15.3 Assignment
We may assign these Terms in connection with business transfers. You may not assign your rights without our consent.
### 15.4 No Waiver
Our failure to enforce any provision does not waive our right to do so later.
### 15.5 Force Majeure
We are not liable for delays or failures due to circumstances beyond our reasonable control.
## 16. Modifications to Terms
We may update these Terms periodically. When we do:
- We will post updated Terms on our Platform
- We will notify active users via email or Platform notification
- Changes take effect 30 days after notification
- Continued use after the effective date constitutes acceptance
## 17. Termination
### 17.1 Termination by You
You may terminate your account at any time by:
- Using account settings to close your account
- Contacting customer support at contact@dcbrains.com
- Refunds will be processed according to our refund policy
### 17.2 Termination by DC Brains
We may terminate accounts for:
- Terms violations
- Illegal activities
- Extended inactivity
- Business reasons (with 30 days notice)
### 17.3 Effect of Termination
Upon termination:
- Access to paid content will cease
- User data will be handled according to our Privacy Policy
- Outstanding obligations remain in effect
## 18. Contact Information
For questions about these Terms of Service:
**DC Brains Legal Department**
Email: contact@dcbrains.com
Subject Line: "Terms of Service Inquiry"
**Mailing Address:**
[Insert Physical Address]
[City, Province, Vietnam]
[Postal Code]
**Business Hours:** Monday-Friday, 9:00 AM - 6:00 PM ICT
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**Language Note:** These Terms are provided in English. In case of conflicts between English and Vietnamese versions, the Vietnamese version shall prevail as required by Vietnamese law.
**Acknowledgment:** By creating an account or using DC Brains services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.